Hi, I'm Sanjib Lal Giri 👋 ⚡

Bridging the Gap Between Luxury Operations and Next-Gen Technology 🏨💻

• With over 15 years in luxury hospitality, I have managed high-stakes operations, optimized revenue distribution, and led diverse teams to achieve peak performance.
• My transition into tech as the Founder of ZivaOS stems from a deep understanding of property pain points. I build systems that prioritize usability and business continuity, ensuring technology empowers staff rather than complicating their workflows.

Lead and transform hospitality operations through operational excellence, strong revenue performance, and smart technology — building efficient, digitally enabled hotel environments where teams are empowered and guest experiences are seamless.

• 📈 Revenue: Driving ARR & RevPAR through dynamic pricing and yield management.
• 🌐 Distribution: Full ownership of OTA strategy and inventory distribution.
• 🤝 Leadership: Coordinating corporate/social group operations for high-impact events.
• ⚙️ Efficiency: Spearheaded paperless workflows that reduced admin overhead by 95%.

• 🌐 Channel Management: Optimized OTA visibility and mapping for inventory parity.
• 🧠 Discipline: Established rigorous SOPs and night audit controls to secure revenue.
• ⭐ Reviews: Consistently elevated guest satisfaction scores through team training.

• 🛡️ **Zero Downtime:** Engineered with an offline-first architecture, ensuring the front office remains 100% operational during internet outages.
• ⚡ **Operational Flow:** Designed for instant check-ins and live inventory updates without the latency issues of standard cloud PMS.
• 🔄 **Smart Sync:** Uses background delta replication to keep data synchronized across property nodes while maintaining local speed.

• 🏎️ **Transaction Speed:** A lightning-fast interface mirroring legacy desktop speed (like Tally) for high-volume bars and restaurants.
• 🔗 **Unified Billing:** Direct live-source integration with the financial core, eliminating multi-system fragmentation and billing errors.
• 🍽️ **Outlet Optimization:** Purpose-built for rapid service environments where speed and keyboard shortcuts are critical.

• 📊 **Real-Time Ledger:** Comprehensive tracking for Transient Ledgers, City Ledgers (B2B Credit), and advance deposits.
• 🧾 **Automated Finance:** Intelligent package unbundling, automated GST/TDS reporting, and complex tax compliance matrices.
• 🏢 **Multi-Master Integrity:** Maintains strict data integrity and conflict resolution across geographically distributed property nodes.

• 📑 **Paperless Success:** Built custom internal portals that eliminated ~95% of front-office paperwork and physical file storage.
• ✅ **Audit Ready:** Automated the digital handover process and rate approval workflows for total management transparency.